Privacy Policy

Effective Date: January 1, 2024

Welcome to our women's beauty salon. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you visit our salon or use our services.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when booking appointments, creating accounts, or receiving our services. This includes:

Full name and contact details (phone number, email address, postal address)
Date of birth and age verification
Medical history and allergies relevant to beauty treatments
Skin type, hair characteristics, and beauty preferences
Payment information and billing details
Appointment history and service preferences
Photography for before/after documentation (with explicit consent)

Automatically Collected Information

When you visit our website or use our digital services, we may automatically collect technical information including IP addresses, browser type, device information, and usage patterns to improve our services and ensure optimal user experience.

2. How We Use Your Information

We process your personal data for the following legitimate purposes:

Providing beauty services and treatments tailored to your needs
Scheduling and managing appointments efficiently
Maintaining accurate treatment records for safety and continuity
Processing payments and managing billing
Communicating appointment reminders and service updates
Improving our services based on client feedback
Complying with health and safety regulations
Marketing communications (only with your explicit consent)

Marketing Communications

We will only send you promotional materials, special offers, or newsletters if you have explicitly opted in to receive such communications. You can withdraw consent at any time by contacting us directly or using unsubscribe links in our communications.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With trusted service providers who assist in our operations (payment processors, appointment scheduling systems)
When required by law or to comply with legal proceedings
To protect our rights, property, or safety, or that of our clients
With your explicit consent for specific purposes

4. Data Security and Protection

We implement comprehensive security measures to protect your personal information:

Encrypted data transmission and secure storage systems
Regular security audits and vulnerability assessments
Restricted access to personal data on a need-to-know basis
Staff training on data protection and privacy practices
Secure disposal of physical and digital records

5. Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal information:

Right of Access: Request copies of your personal data
Right to Rectification: Correct inaccurate or incomplete information
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a structured format
Right to Object: Oppose processing for marketing purposes
Right to Withdraw Consent: Revoke previously given consent

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Treatment records are typically maintained for seven years for medical and legal compliance, while marketing preferences are kept until you withdraw consent.

7. International Data Transfers

Your personal data is processed within the European Economic Area. If we need to transfer data internationally, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

8. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes through our website or direct communication. Your continued use of our services after such modifications constitutes acceptance of the updated policy.

9. Complaints and Supervisory Authority

If you believe we have not handled your personal data in accordance with this policy or applicable data protection laws, you have the right to lodge a complaint with your local data protection supervisory authority.

This Privacy Policy demonstrates our commitment to protecting your personal information while providing exceptional beauty services. We encourage you to review this policy regularly and contact us with any questions or concerns about our privacy practices.